congatec GmbH

Product Quality Manager (m/f/d)

Your tasks: - Monitoring of congatec Product Quality and prepare reporting - Responsibility of projects and measures to increase the quality of product quality - Coordination of assigned resources taking into consideration known quality tools - Support and coordination of customer complaints including systematic processing and documentation - Creation and evaluation of analyses of product errors and CIP (Continuous Improvement Process) activities - Execution of internal process and system audits including the supply chain - Customer support for product and process audits - Close cooperation with the Sourcing, Supply Chain and Engineering departments in relation to the supplier base - Evaluation and continous improvement of the quality and compliance performance of our supplier base - Moderation of FMEA workshops and FMEA follow up actions - Participation in the implementation and further development regarding the strategy of ensuring the quality of congatec products

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– Personal experience in product quality and handling customer complaints
– At least 5 years of experience in quality management and knowledge of quality methods
– Excellent communication skills, with a convincing and assuring attitude in dealing with customers
– Ability to find the balance between customer, management and quality requirements
– Experience in working with suppliers is an advantage
– Knowledge of FMEA method and moderation experience
– Experience with FMEA software APIS or similar tool
– Ideally, a university degree in engineering or comparable training with professional experience
– Fluent German and very good knowledge of English
– Willingness to travel on business purposes

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